Meet the all-new SWEVEN Marketplace v1.6.5—your next leap forward in facilities management. Packed with powerful automation, streamlined collaboration, and razor-sharp insights, this update is designed to save you time, cut costs, and keep your teams in perfect sync. Here’s everything you need to know:
Scan, identify, and act in seconds. Every asset and sub-asset now ships with its own QR code—no more hunting through spreadsheets or mangled serial numbers. Your technicians simply point their camera at a code and jump straight to that item’s full history: maintenance logs, location data, replacement schedules, even vendor assignments. That means fewer errors, faster turnarounds, and happier clients.
Paperwork? Handled. As soon as a bid or job is accepted, SWEVEN’s background engine whirs into action: a draft pseudo-contract PDF is generated, personalized with client and vendor details, and delivered automatically by email. You’ll never miss a billing window or drop the ball on approvals again—SWEVEN’s got it covered.
Know your numbers at a glance. Facility Managers (FM) and CMMS Supervisors now enjoy exclusive dashboards crafted just for their needs.
Everything you need—one click away. No more toggling between apps or sifting through endless email chains. SWEVEN brings your entire team—and all your media—into a single, scroll-ready interface:
Protect your process. Never worry about disabling an account with unfinished work—the system checks automatically and warns you. If you deactivate your only company user, SWEVEN will cascade the change across all related technician profiles, keeping data consistent and secure. It’s the peace of mind every operations manager needs.
We’ve fine-tuned every detail to match how you work:
Ready to experience a smarter way to manage facilities? Update to SWEVEN Marketplace v1.6.5 now—and transform the way your team works. For questions, tutorials, or one-on-one demos, reach out to your SWEVEN account manager or visit our Help Center.
Here’s to smoother operations, faster approvals, and facilities management made simple—only with SWEVEN!
Provides a framework for clients and vendors to manage rejected Work Orders and disputes, facilitating resolution and communication.
A tool for gathering client feedback on their likelihood to recommend the service, helping gauge customer satisfaction.
A resource section that guides potential vendors through the steps needed to successfully join the platform loading documents as needed.
A system that prioritizes technician assignments based on various factors, optimizing service delivery.
Ensures that user data is handled in accordance with privacy laws and regulations, fostering trust and security.
A real-time communication feature that allows clients and vendors to chat directly within the app, enhancing support and collaboration.
Allows users to easily reschedule appointments for Work Orders, providing flexibility in managing service requests.
Provides users with the option to permanently delete their accounts, ensuring control over their personal information.
Facilitates quick registration and login for users through their social media accounts, simplifying the onboarding process.
Enables clients to switch vendors for a Work Order if they are unsatisfied or need different expertise.
Enables users to track and manage assets associated with their Work Orders, enhancing organization and accountability.
A security feature that requires users to enter a code for added protection during account access or transactions.
Sends alerts to users regarding payment statuses, including successful transactions, pending payments, and any issues.
A guided process for clients to familiarize themselves with the app’s features, ensuring a smooth start and enhanced user experience.
Provides users with a comprehensive history of all their Work Orders, facilitating easy tracking and management.
Exposes an API for integrating with any IoT device to create work orders, enabling quick responses to their signals and enhancing monitoring and management needs.
Clearly outlines the app’s terms of use and user agreements, ensuring users are informed about their rights and responsibilities.
Provides a section for frequently asked questions and community discussions, offering users support, knowledge sharing and user guide.
Allows vendors to enhance their profiles with detailed information, showcasing their skills and previous work to attract clients.
Allows clients and vendors to easily cancel Work Orders before they are completed, streamlining workflow management.
A guided process for clients to familiarize themselves with the app’s features, ensuring a smooth start and enhanced user experience.
Onboarding experience for vendors to set up their profiles and understand the platform’s functionalities effectively.
Enables clients and vendors to view and manage contracts related to Work Orders, ensuring clarity and agreement on terms.
Allow Vendors to management its Technician
Offers important disclaimers related to services, responsibilities, and limitations to inform users about relevant policies.
The Referral Work Order feature streamlines the workflow between technicians, vendors, and clients to create more work to other vendors an earn a fee if Work Order is accepted for the Client. Technicians can create, edit, cancel, or resume Work Orders before sending them to their vendors for refer another vendor (Technician can’t refer directly). Vendors can accept or reject these referrals, edit accepted Work Orders, and cancel or resume previously accepted orders. They can also refer Work Orders through SMS, email, or a copy link, depending on whether the referred vendor exists. Clients can accept or reject the Work Order or ask for another vendor. This feature enhances collaboration and communication throughout the Work Order process. All the actors involved in the process are updated for the app thru Notifications.
The Auto Dispatch feature automates the assignment of Work Orders by allowing clients to create a request, which the app then assigns to the top three vendors based on the service type. Clients can monitor vendor engagement in real time, with color codes indicating whether a vendor has viewed the order (red for unseen, green for seen). Vendors receive real-time updates on the order status and can either accept or reject the Work Order, providing their estimated hours and ETA. Clients can then validate the price and ETA before accepting or rejecting the assigned vendor. If needed, clients also have the option to search for new vendors manually. This feature enhances efficiency and responsiveness in the Work Order process.
Push Notifications feature keeps users informed with real-time updates and alerts, ensuring they receive timely information about important events as changed statuses and tagging in notes. This features improve engagement and accessibility within the app. Now users can set their preferences between Push, email or sms notifications.
Deep Links feature enables users to navigate directly to specific content within the app, streamlining access to relevant information and tasks. (as example: go directly to a Work Order since a Notification) This enhances user experience by allowing quick transitions without unnecessary navigation.
The Change Password feature allows all users to securely update their account password at any time. This ensures enhanced security and gives users control over their login credentials, helping to maintain account protection and privacy across the platform.
The Notifications feature provides users with customizable settings to choose how they wish to receive updates—via email or SMS notifications. Clients, vendors, and technicians can manage their preferences for receiving notifications related to Work Orders and related events. This includes SMS and email notifications for clients and vendors, as well as SMS and email updates for technicians, ensuring that all users stay informed through their preferred communication channels.
The Maps feature enhances navigation and location management by allowing users to view client sites directly on a map. Clients can add new sites with autocomplete functionality, making the process faster and more accurate. Vendors can also add technicians using autocomplete, and technicians have the option to open Google Maps for easy navigation to their assigned work sites. This ensures seamless location handling and efficient routing for all users.
The following corrections were made:
* Fixed priorities order and status while creating a Work Order
The notification system in SURPLUS has been updated to ensure that only eligible Clients, based on the Vendor’s Coverage, receive BOM notifications when a Surplus is created:
*Client filtering based on Coverage parameters.
*Client lookup considering associated Sites, verifying their eligibility in the process.
*Geofence validation to ensure that only Clients with Sites in a specific location receive notifications.
*Alert optimization to prevent unnecessary notifications to non-applicable Clients.
Apple 1.5.5
Android 1.5.5
Released
The following corrections were made:
* Fixed infinite scroll loading issue and changed referal image
* Removed back buttons from main pages, and removed logo from how to pages
Apple 1.5.4
Android 1.5.4
Released
The following corrections were made:
* Fixed priorities order and status while creating a Work Order
The notification system in SURPLUS has been updated to ensure that only eligible Clients, based on the Vendor’s Coverage, receive BOM notifications when a Surplus is created:
*Client filtering based on Coverage parameters.
*Client lookup considering associated Sites, verifying their eligibility in the process.
*Geofence validation to ensure that only Clients with Sites in a specific location receive notifications.
*Alert optimization to prevent unnecessary notifications to non-applicable Clients.
Apple 1.5.5
Android 1.5.5
Released
Apple 1.5.3
Android 1.5.3
Released
Apple 1.5.1
Android 1.5.1
Released
Apple 1.5.1
Android 1.5.1
Released
Apple 1.5.0
Android 1.5.0
Released
Apple 1.4.9
Android 1.4.9
Released
Apple 1.4.8
Android 1.4.8
Released
We’ve made improvements to different features of the app:
• The edit view of “Service Type” in the WO details has been fixed. When accessed as an Owner, it now includes a search functionality.
• The absence of the Sweven logo was addressed, and it has been implemented across the screens.
• The way work order details are displayed has been corrected as in desktop mode it looked compressed in some orders
• Correction of the responsiveness of the order detail in the basic flow
Apple 1.4.7
Android 1.4.7
Released
Bug Correction:
The pipeline displays all icons as broken.
New Improvements for the App:
File preview
Apple 1.4.6
Android 1.4.6
Released
-The issue with the survey flow has been fixed. It now displays the star rating and evaluation based on the vendor’s work.
-Additionally, the “Done” button is now working correctly. Previously, it caused the app to crash and prevented any further action.
New Improvements for the App:
-Create UI and integrate AI Endpoint for enhancing issue service type.
-Create UI and integrate AI Endpoint for enhancing issue description.
-Notes page created and floating notes button implemented.
-New options added for the floating notes button.
Apple 1.4.5
Android 1.4.5
Released
– Issues related to the Role Owner
– Added styling improvements to the description visualization component
– UI fixes in the basic flow
– Resolved null value issues and added validations for the User Owner in the profile
– Added filters in the Assets, Contacts, and Sites modules
confirmar
Apple 1.4.3
Android 1.4.3
Released
New improvements for the app:
-We’ve enhanced the responsive design to ensure an optimal user experience across all browsers.
-Vendors can now easily share invitations to Sweven with their clients through a dedicated mobile experience.
-Several contact management issues have been resolved.
-We’ve fixed a bug that allowed users to click the ‘Pay Now’ button multiple times, preventing duplicate charges.
-A confirmation modal has been implemented for bid creation.
Apple 1.4.2
Android 1.4.2
Released
New improvements for the app:
– Restrict user actions based on role when accessing a Surplus via a shared link.
– Display local time instead of UTC when creating a Surplus.
– Use distinct colors for each Surplus status label.
– Show a message when no results are found in the “Location” search field.
– Center titles for “Technicians Available” and “Price” sections.
– Use 24-hour format consistently and display only hours and minutes.
– Fix navigation issue where editing Tech redirects to the Service Type menu.
– Keep edit mode icons visible after modifying the Service Type.
– Add missing icons in “How to Start” and Service Type selection.
– Fix white icons issue in Service Type selection.
– Ensure editing Service Type in Flow Basic properly updates the field.
Apple 1.4.1
Android 1.4.1
Released
We’ve made improvements to different features of the app:
-The details of cards in referrals, bids, and basic flow pipelines are now standardized.
-Some messages in the UI related to payments have been improved for referrals, Bids and basic flow.
-Some errors in styles for Work Order details for Vendors have been fixed.
-Some code for Bids has been refactored to have an internal structure componentized for better change control in the future.
Apple 1.4.0
Android 1.4.0
Released
We’ve made improvements to different features of the app
– Modification so that the basic flow, surplus, bids and referrals lists adapt better to small screens.
– Modification of text in the creation of accounts for vendors and clients so that they better understand the benefits of their accounts
– Modification of cards in the surplus list for clients so that their content is more useful for users
Apple 1.3.9
Android 1.3.9
Released
We’ve made some improvements to the app:
– Vendor Invitation to Clients
. Email insertion has been modified to make it easier for Vendor to invite their clients
– Sites and Contacts
. Phone input has been corrected to accept phone codes correctly
– Work Orders
. Accept/Reject button has been corrected to avoid being pressed multiple times
– Contacts
. The Primary Contact of the account is clearly identified at the top of the contact list
– Surplus
. Surplus search has been corrected
– My payments & My Earnings
. Payment information has been improved for Client and Vendor by creating a payment receipt
Apple 1.3.8
Android 1.3.8
Released
-We’ve made some improvements to the app:
. In the Create Work Order option, the data was not being cleared at start.
. A feature was added so that users can see all the images uploaded in the Work Order.
. A spinner was added in various application options so that users know that there is a process running.
. In Surplus, Site was changed to Location to avoid it in Clients.
. The “hour rate” field in the Accept / Reject modal of Work Orders for Vendors did not accept decimal values.
Apple 1.3.7
Android 1.3.7
Released
– Sites
.Updating a Site did not automatically update the Site detail map on the Work Order.
.The Site change confirmation displayed an “Empty” value for the current status.
.The Select button in the Site change modal was relocated to the right to maintain design consistency.
– Assets
.It was validated that the “Warranty Given End” date was not earlier than the “Warranty Given Beginning” date in the Asset creation form.
.It was corrected that no Asset had a linked Site, associating them appropriately.
.The Assets list was sorted alphabetically.
-Referrals
.In the referral details, attached files could not be opened, images could not be opened, and one of them overlapped the Site section.
.In the user selection view for referrals, the selected check was displayed in a pastel tone, causing confusion about whether the selection had been made.
-Notes
.In the Notes section, the Clear button was only activated if a filter was applied; otherwise, it was displayed inactive (gray).
-Delete Account
.When deleting an account, a final confirmation message was not displayed. After selecting the Delete button, a confirmation box should appear and then indicate that the account had been deleted and log the user out.
.For the technician role, no information was displayed in the Delete Account section; only the Delete button appeared.
-Other
.The date input could only be done using the calendar in the Work Order’s accept/reject format.
Apple 1.3.6
Android 1.3.6
Released
-We’ve made some improvements to the user interface:
.Priority icon: We fixed the priority icon so it accurately reflects the color-coded priority levels.
.Standardized titles: We’ve standardized the titles for Bids, Surplus, and Referrals for better consistency.
.Home back button: The “Back” button has removed from home.
.Login screen logo: The logo size on the login screens has been standardized and better fits the available space.
.”Don’t Have an Account” text: We’ve adjusted that text to minimize any confusion.
Apple 1.3.5
Android 1.3.5
Released
-Assets Management
.Difficulty selecting the Save button for Asset creation/editing fixed.
-Sites management
.Font style in Site change confirmation is adjusted.
.Misaligned Site edit icon causing confusion, now relocated.
.Site change confirmation showed blank Current Status.
-Contacts management
.Vendor role not saved correctly or displayed as “–“.
.Program Manager role displayed as Site Manager in the client contact view.
.API failed to configure role lists based on client/vendor type.
.Secondary users could edit primary user data, now restricted to view-only.
.Contact list went blank after swipe refresh; required re-entry to view.
-Referrals
.Referrals back button was non-functional.
-Bids
.Time selection buttons in Improve a Proposal displayed in Spanish.
Apple 1.3.4
Android 1.3.4
Released
-This version has a new feature:
. Account Deletion for registered users
-Resolved serverals bug across the app
. Fixed attachments
. Fixed layout for assets, sites and contacts
. Fixed double click on attachments when creating a new Work Order
– Surplus feature, additions and fixes
. Surplus expires automatically and notifies based on the final date
. Display of the time data correctly
– Serveral bugs has been resolved
. How-to improvement in the presentation of information
. Bug fix when creating a Site for Clients
. Vendors can add multiple service types at once
. The earnings option for vendors shows correct initial information
Apple 1.3.3
Android 1.3.3
Released
Apple 1.2.2
Android 1.2.2
Released
Apple 1.2.1
Android 1.2.1
Released
– Surplus feature has now a new UI complete
– Referrals
Apple 1.2.0
Android 1.2.0
Released
Apple 1.1.4
Android 1.1.4
Released
New complete UI added for Referrals, (Technician, Referring Vendor, Referred Vendor and Client roles):
Apple 1.1.3
Android 1.1.3
Released
Additional functionality “see more” and “see less”, for:
New UI for Details page of Referral feature
Apple 1.1.2
Android 1.1.2
Released
Apple 1.1.1
Android 1.1.1
Released
Apple 1.1.0
Android 1.1.0
Released
Apple 1.0.18
Released
/* iOS and Android*/
Bidding function:
Apple 1.0.17
Android 1.0.17.1
Released
/** Sweven-Mobile: **/
Bids feature:
Some bugs are being fixed:
1.0.16
Released
1.0.15
Released
1.0.13
Released
1.0.13
Released
1.0.12
Released
1.0.11
Released
1.0.10
Released
1.0.09
Released
1.0.08
Released
1.0.07
Released
1.0.06
Released
White screen on app installation
1.0.06
1.0.05
Released
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