Transforming Operational Management with Sweven

Discover Sweven’s integrated SaaS and Marketplace solution, designed to streamline operations, enhance collaboration, and drive efficiency for Weston Solutions.

The Unified Sweven Ecosystem

Sweven integrates two core components into a single, powerful platform, eliminating disparate systems and fostering seamless collaboration across your entire operational lifecycle.

Owner System (SaaS)

The central hub for business management, providing comprehensive tools for administration, configuration, reporting, and strategic oversight.

Sweven Marketplace (Mobile App)

The dynamic interface for field operations, connecting vendors, clients, and technicians with optimized tools for on-the-go task management and communication.

For web access: mobility.swevenbpm.com

This synchronized architecture ensures a unified data model, bidirectional information flow, and a consistent experience for all users, whether in the office or in the field.

Core Platform Capabilities

Sweven is packed with features designed to empower every aspect of your operations. Explore the distinct capabilities of the Owner System and the Marketplace.

Sweven Owner System (SaaS)

1. Unified Operational Control

Comprehensive Work Order Management: Create, track, and manage the complete lifecycle of every order from a single dashboard.
Configurable Workflows: Adapt processes to your specific needs by service type.
Smart Assignment: Use Auto-Dispatch or Bids to assign tasks to the optimal vendor.

2. Financial Efficiency & Transparency

Integrated Billing Management: Control both client and vendor invoicing from a single platform.
Visual Invoice Pipeline: Track the complete cycle of each invoice, from generation to payment.
Automated Alerts: Receive notifications for due dates and payment reminders for proactive management.
Detailed History: Access financial records by category, location, and period for in-depth analysis.
Vendor Calculator Integration: Estimate precise costs for labor, material, travel, and products.

3. Optimized Vendor Selection

Structured Bidding: Create and distribute requests to multiple qualified vendors through a 5-stage process.

Comparative Offer Analysis: Evaluate proposals side-by-side by price, ratings, and ETAs for the best decision.

Automated Assignment: Streamline hiring with direct assignment to the selected vendor.

Access Detailed Profiles: Review vendor work history and certifications for informed selection.

Real-time Notifications: Stay informed about new opportunities and bidding process updates.

4. Centralized Entity Management

Comprehensive Client Administration: Manage information, sites, contacts, and notification settings.

Project and Asset Control: Oversee projects, sub-projects, assets, and their lifecycle with order tracking.

Vendor Management: Administer remittance details, documents, specialties, and certifications.

User and Permissions Control: Define granular roles and access to maintain security and workflow.

Site Organization: Assign vendors and track orders by location for efficient management.

5. Complete Operational Visibility

Visual Pipeline: Track order progress by status, easily moving them between stages.
Interactive Calendar: Plan and meet deadlines with a clear visualization of due dates and ETAs.
Geographic Maps: Optimize resource allocation and logistics with a visual representation of orders.
List Manager: Efficiently manage large volumes of orders with filtering and sorting options.
Centralized Document System: Access and manage relevant documents for clients, projects, and vendors in one place.

6. Actionable Business Intelligence

Interactive Dashboards: Gain key insights tailored to your role and function for agile decision-making.
Customizable Reports: Generate detailed and specific reports for your analytical needs.
Advanced Analytics: Use predictive analysis tools to optimize processes and resources.
Data Export: Export information in multiple formats for integration with other BI tools.
Performance Monitoring: Oversee operational efficiency and system availability in real-time.

7. Secure & Scalable Administration

Centralized Configuration: Manage all system parameters from a single location.
Integration Management: Easily connect with external systems via APIs and webhooks.
Robust Security: Administer user access and permissions to protect your information.
Mass Import/Export Tools: Efficiently load and extract large volumes of data.
Inherent Scalability: The SaaS architecture allows for growth without increasing administrative complexity.

Sweven Marketplace: Empowering the Field

1. Automated & Optimized Dispatch (Auto-Dispatch)

Smart Assignment: The system automatically selects the most suitable vendor based on availability, proximity, and expertise.

Real-time Response: Assign vendors instantly, significantly reducing waiting times and operational interruptions.

Resource Optimization: Maximize your vendor network’s efficiency by optimally distributing tasks.

Transparency & Tracking: Monitor all assignments and their progress via a centralized dashboard.

Emergency Response: Prioritize urgent tasks, assigning the closest and most qualified vendor immediately

2. Predictive & Proactive Maintenance

Automated Work Order Generation: Automatically generate orders for scheduled preventive tasks, eliminating manual management.

Reduced Interruptions: Proactively address potential issues before they become emergencies.

Maximized Asset Lifespan: Extend equipment and facility durability with regular, consistent care.

Customizable Scheduling: Adapt maintenance plans to specific needs (daily, weekly, monthly, or custom).

Advance Notifications: Receive automatic alerts for upcoming tasks, ensuring all parties are prepared.

3. Secure & Agile Financial Transactions

Secure Stripe Integration: Every transaction is encrypted and complies with global financial regulations.

Escrow Fund System: Funds are held securely until satisfactory work completion is confirmed.

Simplified Payment Process: A 5-stage flow from price approval to payment release.

Automated Receipts: Detailed receipts are automatically generated and sent to clients and vendors.

Total Transparency: Every step of the payment process is tracked and documented, eliminating disputes.

4. Expanded Revenue Opportunities (Surplus & Referrals)

Monetize Idle Time (Surplus): Convert your vendors’ idle capacity into immediate, profitable solutions.

Generate Referral Income: Allow vendors to monetize opportunities outside their specialty by earning commissions.

Build Collaborative Networks: Foster collaboration among specialists within the Sweven ecosystem.

Marketplace Visibility: Surplus offers are displayed in real-time to clients seeking urgent solutions.

Income Without Execution: Earn commissions for connecting jobs, even if not performed personally.

5. AI-Powered Operational Efficiency

Smart Order Generation: AI structures detailed, actionable tasks, reducing misunderstandings and rework.
Optimized Resource Assignment: Ensures each task is assigned to the ideal vendor based on multi-factor analysis.
Predictive Maintenance: Anticipates maintenance needs by analyzing historical patterns, reducing downtime.
Process Automation: Eliminates manual inefficiencies, streamlining approvals and job execution.
Continuous Optimization: The system constantly learns and improves, progressively enhancing accuracy.

6. Real-time Asset Visibility & Control (IoT Hub Assets)

Real-time Detection: IoT sensors constantly monitor critical equipment performance, detecting anomalies and sending alerts.
Automated Order Creation: When a sensor detects a potential issue, Sweven automatically generates a work order.
Immediate Assignment: IoT-generated orders are instantly assigned to the most suitable vendor via Auto-Dispatch.
Predictive Maintenance: The platform learns from historical patterns to anticipate failures, enabling preventive interventions.
Centralized Monitoring: Manage all IoT devices from a single dashboard, providing comprehensive equipment status visibility.

7. Fluid & Connected Field Experience

Adaptive Interface: The experience automatically adjusts to the user’s role (vendor, client, technician).
Real-time Notifications: Receive instant alerts on relevant events and order updates.
Direct Communication: Facilitate seamless interaction among all ecosystem participants.
Offline Support with Sync: Continue working offline and automatically sync when connectivity is restored.
Geolocation for Optimization: Improve the efficiency of field assignments and routes.

Streamlined Operational Flows

Sweven optimizes critical operational processes, ensuring efficiency from initial request to ongoing maintenance and resource management.

End-to-End Work Order Cycle

Creation

Client or Owner initiates

Assignment

Auto-Dispatch or Bid

Execution

Technician performs work via Marketplace

Verification

Owner & Client validate

Analysis

Billing & Performance Metrics

This integrated cycle ensures seamless data flow and communication at every stage.

Intelligent Resource Coordination

Workforce Optimization: Manage your vendors’ real-time availability for more efficient assignments.
Reduced Travel Times: Use technician geolocation to assign the closest personnel, minimizing travel and costs.
Dynamic Load Balancing: Distribute tasks equitably among vendors, preventing overloads and improving productivity.
Agile Response to Demands: Quickly identify gaps or excess capacity to adjust planning and maintain operational fluidity.
Continuous Efficiency Improvement: Decisions based on availability and location data constantly optimize resource allocation.

Proactive & Preventive Maintenance

Total Maintenance Automation: Schedule and automatically generate preventive work orders, eliminating oversight and administrative time.
Extended Asset Lifespan: Implement regular and consistent care to maximize the durability of your equipment and facilities.
Reduced Emergencies: Proactively address potential problems, transforming costly interruptions into planned interventions.
Flexible & Adaptable Planning: Customize recurrence patterns (daily, weekly, monthly) and adapt plans to specific asset needs.
Logistical Task Optimization: Group and optimize routes for recurring tasks in nearby geographic areas, improving field staff efficiency.

Advanced Technology Backbone

Sweven leverages cutting-edge technology, including robust IoT capabilities and flexible integrations, to enhance operational intelligence and connectivity.

IoT Hub Assets: Real-Time Insights

Monitor your critical assets in real-time directly through the Sweven Marketplace.

- Real-time monitoring of tank levels and equipment status.
- Automated alerts for low levels or abnormal conditions.
- Visual dashboard with equipment health status.
- Advanced filtering (e.g., Action Needed, Over 70%, Under 30%).
- Detailed equipment information and comprehensive sensor data.

Seamless Integrations

Sweven is designed to connect with your existing technological ecosystem.

Current Integrations:

IoT Devices (Sensors)
AWS Connect (Advanced Communications)
Geolocation Systems
Stripe Services (Payment Processing)

Future-Ready Capabilities:

- Restful API for external data exchange
- Mass information import tools
- Structured data export capabilities
- Webhooks for real-time external notifications

User-Centric Design: Roles & Access

Sweven provides tailored experiences for different user types, ensuring everyone has the right tools and access levels for their specific responsibilities.

Owner System Users (Web Interface)

Super Owner: Total system control (unique per account).
Super Admin: Complete access to all functionalities.
Admin: All permissions except creating Super Admins.
Project Manager: Focus on project management and orders.
Supervisor: Monitoring with limited modification capabilities.
User: Basic permissions for everyday operations.

Marketplace Users (Mobile App)

Vendors: Service providers managing orders and teams.
Clients: Customers requesting and monitoring services.
Field Staff (Technicians): On-site personnel executing tasks.
Guest: Limited capacity for order creation.

Illustrative distribution of primary user categories.

Tangible Benefits Across Your Ecosystem

Sweven’s integrated approach delivers significant advantages to all stakeholders, fostering a more efficient, transparent, and collaborative operational environment.

For Your Company (Owner Users)

Centralized management & control
Real-time operational visibility
Intelligent automation of tasks
Data-driven decision making
Enhanced operational scalability

For Vendors & Technicians

Simplified mobile workflow
Reduced administrative burden
Objective performance metrics
Optimized routes & travel time
Contextual field support

For Your Clients

Intuitive self-service portal
Total transparency on service status
Direct communication channels
Documented evidence of work
Consistent service quality

Partner with Sweven for Operational Excellence

Sweven offers Weston Solutions a strategic advantage to enhance efficiency, elevate customer satisfaction, and secure a leadership position in a dynamic market. Let’s discuss how Sweven can transform your operations.