Digital Facility Management Risks: How to Protect Your Operations

Digital facility management has transformed the way businesses handle maintenance, security, and operations. But with that convenience comes a major concern: cybersecurity threats. Hackers are targeting businesses that rely on IoT devices, cloud-based facility management software, and automated maintenance systems, putting sensitive data and critical infrastructure at risk.

If you’re managing a facility, whether it’s an office, retail space, or industrial site, understanding the risks and taking action now can save you from costly security breaches. Here’s what you need to know to protect your business.

Common Security Risks in Digital Facility Management

1. Weak IoT Security Makes Your Facility an Easy Target

The rise of IoT in facility management has made life easier—smart thermostats, lighting controls, and remote monitoring systems help optimize efficiency. But these connected devices also create vulnerabilities.

  • Many IoT devices in facility management lack strong encryption, making them easy targets.
  • If a hacker gains access to just one unsecured device, they can use it to infiltrate an entire building management system (BMS).
  • A 2023 report by Cybersecurity Ventures found that over 60% of organizations using IoT devices have experienced a security breach.

To reduce risk: Change default passwords, keep devices updated, and use network segmentation to separate IoT devices from your main business systems.

2. Cloud-Based Systems Are a Double-Edged Sword

Using cloud-based facility management software is great for remote access and automation, but it can also expose your data if not properly secured.

  • Weak passwords and poor access control make it easy for unauthorized users to break in.
  • Data breaches in facility management have led to millions in damages, with attackers stealing sensitive business information.
  • A 2024 report by IBM found that the average cost of a data breach in the U.S. is $4.45 million—a number that keeps rising.

To stay protected: Use multi-factor authentication (MFA), limit user access, and regularly update passwords.

3. IT and OT Systems Integration Creates New Security Gaps

Many businesses are merging IT (information technology) and OT (operational technology) systems for better efficiency. But without strong cybersecurity measures, this integration creates risks.

  • Older OT systems weren’t built with security in mind.
  • Cybercriminals use phishing attacks to gain access to control systems.
  • A study by McKinsey found that 70% of industrial cyberattacks target operational technology networks.

Solution: Regular cybersecurity audits and strict access controls for OT systems can help close these security gaps.

How to Protect Your Facility from Cyber Threats

1. Conduct Regular Security Audits

A cybersecurity risk assessment for facility management helps identify vulnerabilities before hackers do.

  • Check for outdated software, weak passwords, and unpatched systems.
  • Train employees on cyber hygiene—many breaches happen due to human error.
  • Regular audits can reduce security risks by 30% or more according to a 2024 study by CyberEdge Group.

2. Strengthen Access Controls

Not everyone needs access to everything. Limit access to sensitive systems based on roles and responsibilities.

  • Use multi-factor authentication (MFA) for logins.
  • Set permissions so employees only access the data they need.
  • A study by Verizon found that 82% of breaches involved weak or stolen passwords.

3. Secure Your IoT Devices

  • Change default passwords on all IoT devices in facility management.
  • Keep firmware updated to patch security vulnerabilities.
  • Segment networks so IoT devices aren’t connected to your main business system.

4. Have a Cyber Incident Response Plan

Even with strong security, breaches can still happen. A facility management cybersecurity response plan ensures you’re prepared.

  • Back up data regularly in case of ransomware attacks.
  • Set clear protocols for reporting security incidents.
  • Conduct drills to test your response plan.

Final Thoughts

Cyber threats in digital facility management are growing, but the right precautions can keep your business safe. By securing IoT devices, protecting cloud-based systems, and conducting regular security audits, you can reduce risks and prevent costly data breaches.

Want to learn more about securing your facility’s digital infrastructure? Check out resources from industry leaders like IFMA, Cybersecurity Ventures, and McKinsey to stay ahead of emerging threats.

Key Takeaways:

  • IoT devices and cloud-based software are prime targets for cyberattacks
  • Strong access controls and encryption can prevent data breaches
  • Regular updates and employee cybersecurity training enhance security
  • Secure facility management platforms offer AI-powered solutions to protect operations

To explore more ways to enhance the security of your facility, check out this IoT solution for managing your connected devices securely.

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© 2025 SWEVEN All rights reserved